Terms of Service

Thank you for choosing to hire iRock Development Solutions, LLC dba iRock Résumés. I take your commitment to invest in your career advancement seriously. I am excited to help you with the tools and strategies that have helped my clients get great results.

To help us have a solid start, here are the terms and conditions to accept with your purchase. You never have to look at these again since I do all I can to make sure you are satisfied. However, my lawyer has me submit this as a point of clarity for you and I. I am excited to get started!

iRock clients have an excellent record of landing jobs and advancing their careers. Yet, I offer no guarantees of landing a job or promotion as a result of using my services. In fact, no career services provider should or can.

Please note: all quotes, proposals, and rates are valid for 14 days. If an invoice has been sent and not paid, for accurate financial accounting, it will be deleted from our system. 

For all services purchased, you acknowledge that this is a collaborative process between us. You also agree to perform suggested activities to generate the best job search results. Without your engagement in the process, the results will not be what you desire.

To allow me to service all clients timely, this agreement commits you to:

  1. providing all documents needed to complete your project within 14 days of initial payment. 
  2. the entire project is completed with your engagement within 45 days of the completed purchase. 

Rough drafts of the documents will focus on information presented by you, the client. This can be from submitted items, discovery call, and/or the consultation. Additional information after the ROUGH DRAFT(S) have been delivered MUST BE SUBMITTED WITHIN 3 DAYS OF DELIVERY.

Once the FINAL DRAFT has been submitted, you will have an additional 3 DAYS TO REQUEST ANY EDITS. On the FOURTH DAY, the document will be considered final. Edits requested on the FOURTH DAY of the FINAL DRAFT will be charged an update fee. The fee will be determined by the details of the request.

I, and iRock Development Solutions, LLC dba iRock Résumés do not offer refunds as services and documents are intellectual property and take a significant amount of time to complete which can not be recouped. 

However, we take client satisfaction very seriously. It is our policy to work with you until you are satisfied with your documents and services. I build my business on referrals and word-of-mouth from happy clients. Let me know what I need to do to ensure I accomplish that goal.

Your service includes professionally written documents also known as marketing and branding documents. As the client, you are responsible for reviewing your documents for completeness and accuracy.  I, or iRock Development Solutions, LLC dba iRock Résumés, are not liable for any damage caused by omissions, false statements, or inaccuracies. I work with you through the document edit phase. It is your responsibility to review and finalize your documents before using them.

If you need to reschedule a call (consultation, interview prep, or coaching) please give a 4-hour notice. 

Again, all services are considered complete within 45 days of purchase date unless otherwise stated by written agreement. This is regardless if you fail to follow through on your commitments of the contract.

Terms and conditions are subject to change based on the needs of the business–iRock Development Solutions, LLC dba iRock Résumés.

iRock is closed for business on Sundays and Holidays. These days will not count in the number of days allotted for your service(s).

Thank you for choosing iRock Development Solutions, LLC dba iRock Résumés as your career strategy partner. I appreciate your business and confidence in my services.

Thank you.

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